LetGo Review: How to Sell Your Stuff Through an App

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This year, I’ve made it a point to minimize the stuff in my life. I thrive on simplicity, so the stuff I have is only what I need.

My rule is that everything must serve a purpose. For clothing, it must be worn regularly. If not, I let it go using an app that has quite the fitting name — LetGo.

The trend of recycling your stuff (and also minimizing) has caught on, as LetGo is one of the fastest-growing apps that allow people to buy and sell locally.

Just the sheer volume of people on the app makes it an easy way for you to sell your stuff — at the time of writing, the company has received over 75 million downloads and have hundreds of millions of listings.

LetGo
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Summary

If you have a lot of stuff to get rid of, think about adding LetGo to your apps on your phone and give it a try.

What is LetGo?

LetGo is an easy-to-use, free app you can use to sell your unwanted furniture, books, electronics, clothing, and even cars. The app uses your phone’s location to show buyers what you’re selling.

I like the fact that you can easily communicate with buyers and sellers via the app’s chat feature. Overall, I appreciate how easy it is to use and list items for sale.

You can also use LetGo to browse for good deals on used items for sale in your area.

What to Sell on LetGo

I’ve used LetGo over the past year to help get rid of unwanted furniture and snowboarding equipment.

When you first open the app, it uses your location to show you what other people in your area are selling.

It’s image-based, so you can scroll through in a Pinterest-like feed to browse for just about anything, including books, electronics, clothing, shoes, cars, furniture, sporting equipment, pet supplies, and more.

(Note: LetGo has a list of prohibited items and if you don’t follow their terms and conditions, your listing will be taken down or it won’t show up.)

I have an iPhone and this is what the homepage of the app looks like when I first open it.

The app automatically filters items to its main page, so the first thing you see is all the things people are selling that are located closest to you.

You can set your location to show within a certain distance from a particular ZIP code.

LetGo allows you to easily communicate in its chat box to coordinate with potential buyers or sellers, rather than having to email back and forth (Craigslist).

How Does LetGo Work?

LetGo is great because it facilitates the communication for buying and selling. The chat has premade responses and questions so you can quickly message the buyer.

If buyers are interested in your item, they will message you and you can communicate with them about price. Once you both agree on price, you can discuss when and where to meet.

The app uses your phone’s GPS to find out where you are but never gives the exact address to potential buyers. It only gives a general area of where your item is located based on your city and ZIP.

What is the Signup Process Like?

First, download the free app.

After it’s on your phone, you can sign up with your Facebook account or with an email address. If you set it up with your email address, you’ll be asked for a password. Once you log in, go to your profile and add in your photo.

(Note: There is no desktop version of LetGo, so you’ll need to do all of your buying and selling from the app on your phone.)

I’d recommend that you “verify” your account which tells other buyers and sellers that you’re “trusted.” In order to do this, go to your profile and tap on “build trust” and then follow the instructions.

According to LetGo, it may take up to 45 minutes for your account to be verified.

Once you’re logged in, you can snap some photos and list your item.

You can do a search for items by clicking on the following categories, such as:

  • Movies
  • Books
  • Electronics
  • Music

If you’re selling your used collection of baking supplies do a quick search to see prices for similar items and price it accordingly.

Check on eBay as well to get an idea of what a larger market (vs. your local area) would pay for your items. Case in point: when I sold my Apple Watch a few years back, I discovered it was priced way higher on eBay than on LetGo.

5 Steps to List Your Items for Sale

Step 1: Take really good photos

After you create your profile, open the app and use your phone’s camera to take photos of your items. LetGo will ask you for access to your camera, so accept it and snap away.

(Don’t forget to read the section below, “Tips on How to Sell Your Items Fast” to get the details on how to take better photos than other sellers on LetGo.)

Step 2: Be descriptive

I’ve been on LetGo enough to know that a lot of sellers don’t take enough photos so it’s hard to get a full grasp of what the item looks like. As a buyer, I would gravitate to a listing that has more information about a particular item than one that is completely blank.

A lot of sellers skimp out on the description, so use that to your advantage and write a description that tells buyers as much as possible about the item.

Be specific about things like size, condition, and why you’ve decided to let it go.

Here are things to think about and include when writing your description.

  • When did you purchase the item?
  • Does it have a specific model number?
  • Where did you get it?
  • How often was the item used?
  • What is the overall condition?
  • Are there any defects or flaws that need to be mentioned?

Take at least 4-5 photos of your item and then post it.

Step 3: Set the price

Then give your item a price. You can give it a specific number or leave the price open for negotiation.

Add a title and category to your item so people can find it.

Step 4: Change the location (optional)

You can also change your item’s location by going to the “Selling” tab and tapping on the pencil icon.

Tap “location” and change it to the new location. Then tap “save.”

Step 5: Wait

Once you post your item, it may take up to 40 minutes for it to go live on the app.

Once it’s up, you can gauge customer interest by going to your profile and click on the “selling” tab and then hit “more info.” LetGo shows you the number of views you’ve gotten on your item.

If you don’t see your item after the 40 minutes have passed, it may have been discarded by LetGo if it’s in the list of prohibited items.

If your item isn’t on the list of prohibited items but is still not showing up, get in touch with LetGo’s customer service department. You can access this directly from the app by going to “help” and “tech support.”

From there, you can email your concern and someone from the customer service department will respond.

The Disadvantage of LetGo: Getting Paid After a Sale

Payment between the buyer and seller isn’t central to the app, which means you’ll have to deal with cash. While the app is great for communication and ease of listing your items, it lacks a way for buyers to easily pay sellers electronically.

If there are any problems or disputes after the sale is made, it’s out of LetGo’s hands. They don’t have any refund policies or a way to help with disputes or payment issues.

Most transactions between parties should go relatively smoothly. This is assuming all questions have been accurately answered and the buyer understands what he/she is purchasing.

This is why it’s so important to have clear photos. For whatever reason, if you can’t convey the item accurately in the photos, you should write that in the description. Then reiterate it to the buyer.

Agree On the Final Price of the Item Before Meeting

Whenever I’ve bought or sold anything on LetGo, I’ve always given or received a final price on the item before meeting in person.

Also, if you and the buyer decide to use PayPal or Venmo, make sure you determine this beforehand. Both services can be used right on the spot from your smartphone.

If You Don’t Enjoy Haggling…

Unless there are some flaws you didn’t disclose beforehand, the buyer may show up and ask for another discount or try to negotiate a lower price.

Personally, I’m not the best haggler, so I make sure to write the final price of the item in a text message and ask them to bring cash.

I will usually text the buyer: “The final price of the item is $100. Please bring cash when we meet in person. Thank you!”

All of my transactions have gone smoothly and no one has tried to negotiate a lower price after meeting and seeing the item in person.

LetGo advises buyers and sellers stick to using cash to make the payment.

3 Ways to Sell Your Items Fast

Personally, the most important thing is to actually get rid of the item rather than trying to squeeze out a decent profit from the sale. If you’re in the same boat, these are some ways to quickly sell your items.

1. Price it competitively

Because my goal is to move the item quickly, I always price it slightly lower than my competition — 10 to 20 percent lower.

2. Respond to Questions Quickly

I also respond as fast as possible whenever someone asks a question. Turn on your app notifications so you can see when people are asking you questions.

3. Take awesome photos that are way better than your competition

The most frustrating thing when shopping online is bad photos. You know what I’m talking about! Bad photos are blurry, dark, and mysterious. It doesn’t give you an accurate idea of what the item looks like or how big it is.

The best way to get rid of your item is to be very thorough about the photos and description so that buyers don’t skip to the next seller or ask you the same questions over and over.

Here are five easy tips to take better photos.

1. Take photos in the daytime

Make sure the space is brightly lit. Take photos when the sun is out and you can clearly see the item. If you take the photo at night, make sure the room is brightly and evenly lit.

2. Cover all angles

I often wonder why many sellers stop at two photos when taking photos from your phone is so easy!

Take at least 4-5 photos of each of your items and make sure each photo serves a purpose. Think about taking close-ups and shots from various angles (top, side, bottom) you’re showing the item in its entirety.

3. Use flash, if necessary

If the item is black or dark, it’s may be hard to see details. In these instances, I turn on the flash on my phone so you can see the details a little better. However, flash sometimes compromises the actual color of the item.

If you can’t seem to get an accurate photo, do the best you can (whether you use flash or not), but the most important thing is to give buyers a heads up in the description. (For example, if you’re selling a navy blue jacket that looks black in the photos.)

4. Give accurate sizes and measurements

Measure your items accurately. If it’s a smaller item like jewelry or earrings, use something that’s universally recognized (like a quarter or penny) and put it next to your item in the photo.  It’s an easy way to give an accurate idea of the size, rather than simply saying it’s “tiny.”

5. Be truthful

Highlight any defects or parts of the item that are damaged. Be as transparent and upfront as possible so the buyer knows exactly what they’re getting into.

The last thing you want is a surprised or unhappy customer who ends up leaving you a negative review.

6 Ways to Stay Safe When Using LetGo

Because the buyer and customer are the ones who are responsible for the monetary transaction, there are a few things to know in order to stay safe.

1. Use the app’s chat feature to talk to buyers

Keep all communication within the app. There’s no reason to give out your email, phone number, or address.

If you’re ready to meet the buyer, make sure you coordinate that within the chat feature in the app.

2. Meet during the day

Meet at a secure, public location. I tend to use Starbucks or a place that’s easy to find with lots of people around.

3. Reiterate that the buyer needs to bring cash (unless otherwise agreed)

Cash really is the easiest form of payment, so stick to cash as your payment of choice. Don’t accept checks, money orders, or wire transfers.

4. Vet the buyer

Check the buyer’s profile page to see if they have purchased or sold anything in the past with LetGo. I like to deal with people who are verified — they have a real photo of themselves and previous reviews from buying or selling on the app.

5. Don’t ignore red flags

Use your gut. There can be some flakes and probably scammers too, so look out for odd messages and requests for payment.

If it sounds like a scam, it probably is.

6. Don’t ever give out anything personal

Never give your personal financial information, account numbers, or addresses.

How Does LetGo Compare to OfferUp?

I use both LetGo and OfferUp.

OfferUp is another free app that’s focused on local buyers and sellers, but unlike LetGo, OfferUp has a section that is for sellers who are willing to ship their items. These are usually for smaller items like shoes or books.

Both apps are similar, but the community on Reddit seems to like OfferUp better than LetGo. The biggest complaint was that people on LetGo were too flakey.

They also said they thought the user interface on OfferUp was slightly easier to use and appeared cleaner to the eye.

9 Other Apps That Compare to LetGo

If you have a lot of stuff to get rid of, my advice is to use LetGo in tandem with other apps like OfferUp and Decluttr.

You can even post on good old Craigslist just to make sure you’ve covered lots of different ways to get eyeballs on your items. (However, I’m not a huge fan of Craigslist anymore, just because it feels so scammy. These are great alternatives to Craigslist.)

These are just a few apps and platforms you can use to help sell your stuff. Some are geared to certain items, like clothing or DVDs, while others are similar to LetGo where you can sell just about anything.

1. Decluttr

Use an app called Decluttr to sell your old CDs and DVDs.

Decluttr uses the barcode located on the back of the DVD or CD cover to determine the price for you.

Then you ship your items for free and you can receive payment practically the next day if you choose PayPal or direct deposit.

2. eBay

Use eBay to list smallish items so the shipping doesn’t eat into the final price of the items. eBay is great because it helps you along the selling process and tells you what other people are selling your item for.

I am very familiar with eBay and my two biggest tips are:

  • For highly desirable items (brand name clothing, rare items) list it as an auction
  • Offer free shipping to entice buyers

3. Facebook Marketplace

Facebook is a great way to get more eyeballs on your item and Facebook Messenger makes it easy to communicate to buyers.

I tried listing that same snowboard on Facebook, and I received a lot of messages with lowball offers. You just have to take this with a grain of salt and expect it to happen.

4. Poshmark

If you have a lot of designer clothing you want to get rid of, use Poshmark to help you do it.

Unlike LetGo, it’s not a location-based app, so once you sell your item you need to ship it. I wrote a lengthy review about Poshmark and why it’s a solid app to use for designer clothing.

4. Trove Market

Trove Market is similar to Etsy in that they focus on “unique treasures” that have to do with decorating your home.

It might be a great place to list some of your vintage or antique furniture for local buyers to find. You can also ship items online (given that they are on the small side) and Trove allows buyers and sellers to make transactions with credit cards.

5. Dealo

You can use Dealo to buy and sell from your phone. The app works similarly to Craigslist except you can sell internationally, in addition to locally.

6. Shpock

Shpock is a UK-based company that offers a free app for iPhone and Android users to buy and sell locally.

7. 5miles

The 5miles app is free and connects buyers and sellers within a 5-mile area.

8. Mercari

Mercari is great for buying and selling electronics and gadgets and allows you to share on your social media so you can get more eyeballs on your listing.

9. Varage Sale

Varage Sale is another locally-focused app lets you connect with other local people in your neighborhood.

My Experience with LetGo Has Been Positive

I first used LetGo last year when I bought a used (but pretty awesome) K2 snowboard. After riding it once I realized it was too long which made it difficult to turn, so I put it back up on LetGo.

After a month I started losing hope that it would sell since spring was quickly approaching and the season was just about over. However, a buyer contacted me and it was sold the very next day!

I also used LetGo to get rid of my couch, dresser, and coffee table. I posted a few of these in the “free” category to get rid of it quickly and have it picked up by the buyers.

Bottom Line

If you have a lot of stuff to get rid of, think about adding LetGo to your apps on your phone and give it a try.

Listing on multiple apps casts a wider net but try to stick to apps where the communication is done directly through the app itself. This saves time and makes it so much easier for buyers and sellers to talk.

Which apps do you use to get rid of your unwanted stuff?


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