Poshmark Review: Is It Worth It to Buy and Sell Used Clothes?
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Poshmark is an online marketplace to buy and sell gently used items, mostly geared to designer and name-brand clothing.
You mainly buy and sell through the app, although you can also do this from the website’s desktop version.
In our Poshmark review, we will cover what it is, how it works, and if it is for you.
Overall Rating
Summary
Poshmark is an app where you can buy and sell gently used items, mostly geared to designer and name brand clothing.
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Ease of use
4.5
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Simplicity
4.5
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Fees
4
Pros
- Easy shipping
- Flexibility
- Ease of use
Cons
- Buyers market
- Picky shoppers
- Fees
What is Poshmark?
If you have higher-end clothes you want to sell or are in the market for some brand-named clothing, then Poshmark is the right app for you.
As a fashion consumer myself, I found Poshmark a great way to get deals on my favorite brands and make a buck or two selling my designer jeans.
The app was first launched over 8 years ago by Silicon Valley entrepreneur Manish Chandra, former founder of the online shopping site, Kaboodle.
Poshmark embraces a socially-focused buying and selling experience. Potential buyers can “like” items and ask you questions directly on the page the item is listed. They can also follow your closet if they like your style.
Let’s look a little deeper at each side of the app; buyer and seller.
Poshmark As A Buyer
If you love fashion as much as I do, Poshmark is the perfect place to find your favorite brand names.
The store has a large selection of nearly every type of clothing and accessory item.
Getting Started
To begin, Poshmark gives you the option of signing up with your Facebook account or filling out a form. I simply used my Facebook since it was the simplest way to get going.
Next, they will ask for some profile information, including your gender, clothing and shoe size. I love the idea that I do not have to sort through hundreds of clothes since these pre-questions will take me right to my size.
For the next step, you’ll choose the brands you love. First, they ask you for your top three, but you can go back later and add more.
If you do not see your initial favorites in the 20 offered, click the Follow More button, and they provide a nice long list in alphabetical order to choose from.
Once you pick out your favorites, your personal shopping network is created. It consists of sellers who focus on brands that interest you.
Start Shopping
There are endless clothes to choose from. This is where using the filters at the top comes in handy. For example, I searched for my favorite Ann Taylor brand and added the word jacket.
I then used the left panel filters to choose by my size, color, and price range. This allowed for a nice selection to choose from.
From here, go through each seller and review the products offered. And be sure you read the description carefully.
If you find an item you like, clicking either “Make an Offer” or “Buy Now” will take you to a payment platform. Or simply use the “Buy now with PayPal” option.
Personally, I love the PayPal option because the proceeds I get from selling items go to my PayPal account, which I can turn around and use to buy items. Sadly, it is a revolving door, yet for the love of fashion, it is worth it.
Tips On Buying
Saving favorite sellers is one of the best features of Poshmark. When I find a seller who sells the brands I love, and in my size, I add them to my favorites. It’s easy to click on the heart icon to like and save for later.
Another feature that is great for buyers is being able to haggle for a sale. I love a good ‘let’s make a deal’ type of sale.
When I see a great pair of jeans, yet I am not willing to pay what they’re asking for them, I use the offer button.
Using the offer button is a great way to ask if the seller will reduce their price. Most sellers just want to clear their merchandise, so make sure to ask lower than you want to pay.
Cons of Buying
When shopping for a specific item, you have to list it in the description. For example, Ann Taylor Denim White Jacket. Not all sellers describe their items well.
It would be nice if Poshmark required their sellers to put the fabric texture like ‘denim” or ‘linen,’ allowing the buyer to select from the left-hand panel more options to narrow down the search.
Other than that, buying is easy on the site.
Poshmark As A Seller
Six years ago, I got the idea to start an eBay store to get rid of clothing, shoes and accessories I no longer wanted. (I had a bit of a shopping addiction, but that’s a totally different story.)
At the time, handy selling apps weren’t as popular, so I used eBay, which was both a blessing and a curse. Later, I moved over to the Poshmark platform for its ease of use and selling potential.
When you’re ready to sell, download the app to your phone.
When posting your items, Poshmark asks you if it can access your camera on your phone. From there, all you need to do is take photos of your pieces and post them with a description. Sounds easy, but there are some tricks and ways to get more shoppers to your items.
The Power of Photos
I admit I had a leg up on selling online because I previously had my eBay store. I think all of my years of online shopping have truly helped me understand the customer’s mind.
As a buyer, there were so many times when I’d bounce from a seller’s page because the item listed had blurry or dark photos and no clear description or return policy. Next.
It still surprises me how sloppy some sellers are with photos. Images are sometimes dark, hard to see (especially black or darker-colored items), or the close-up is blurry, and you don’t know what you’re looking at.
If the color of the item didn’t come out accurately, be sure to note that in the description.
As awesome as smartphones are these days, sometimes it doesn’t capture an item’s color true to life. Instead of customers wondering if the item was olive green or grey, just write it in the description.
I can’t stress this enough: be as detailed and descriptive as possible, and take quality photos. Poshmark allows you to take up to eight photos of your item.
Take advantage of that and use all eight to show your item from different angles, close-ups, and model it if you can. It helps to see what the item looks like when worn, rather than just dangling on a hanger.
Five mini-hacks for awesome photos:
1. Take photos in natural lighting
If you can’t, make sure it’s brightly lit inside.
2. Use a comparison item in your photos
If the item is small, snap the photo next to a comparison item (i.e., a coin, an iPhone, or anything that buyers will universally recognize). That way, people will easily understand the size more accurately.
For example, I once sold some tiny diamond stud earrings, so I put a penny in the photo so customers could compare the size.
3. Use a seamstress tape measure
Lay clothing flat with the tape measure in the photo so you don’t have to write it out in the description, which many customers don’t read anyway.
4. Be upfront about any and all flaws the item may have
Taking photos of all flaws is crucial. Be as transparent as possible so you do not surprise the buyer. Surprises are only great for birthday parties, not when you’re spending your hard-earned money on something.
This not only helps minimize returns but if you want to continue selling on Poshmark, gaining as many positive reviews will help keep your business going.
5. Use your phone’s editing tool
I would not only snap photos of the flaws, but I would also use my editing tool on my iPhone (called Markup) to draw an arrow to the flaw, so the customer doesn’t have to search for it.
How to Price Your Item
Do a quick search on Poshmark and eBay to see what your item is fetching. Try to price your item as competitively as possible.
Be Descriptive and Use Adjectives
Channel your sixth-grade English class and get descriptive. Use as many adjectives as possible, and give detail about the size, color and condition. Plus, explain how the article fits you when you wore it.
As a bonus, you can suggest ways customers can stylishly wear the item.
Build Your Following
Just like Instagram, you can follow other “Poshers.” The first week I sold items, I was surprised to see I had quickly gained 50+ followers just from posting my pieces.
If you’re thinking about making this a long-term way to make extra money, follow them back.
I’ve also heard about Poshmark sellers who regularly share other people’s items with their own followers, so this is something you may want to try as you’re building your customer base.
Add a Nice Note to Your Package
Each time I sold an item, I stuffed turquoise tissue paper in the customer’s box, along with a nice note.
I also ask customers to please contact me first if there are any discrepancies or issues with the item, rather than opening up a case with Poshmark or leaving me a negative review.
Haggling and Best Offer Option
Poshmark has an “offer” option, which means buyers can make an offer that’s lower than the price you list. Keeping this option open when you sell your item can help gain more customer interest.
Note: You can set the minimum price you’re willing to accept for an item.
Posh Parties
Posh Parties are virtual, real-time shopping events where sellers (and buyers) get together to shop and sell. It’s another way for Poshmark to encourage social engagement on the app and an opportunity to attract more followers.
You can join a party easily. Just go to your listing when the party starts and press the share button to see the current party. If you want to share, hit the button, and you’ll be added to the party.
You can save items to sell only for parties. Just add the new listing when the party is happening, and you’ll receive an option to share it.
Seller Boutique
If you have a lot of things to sell, you can set up your own online boutique on Poshmark. If you appreciate simplicity over fees, then Poshmark might be your best choice.
However, if you’re concerned about fees, you might consider eBay, OfferUp, Craigslist or similar sites.
Pros and Cons of Selling
My first experience as a seller on Poshmark was awesome! It’s simple to post items directly from the app, communicate with buyers, and understand flat fees for shipping.
Pros
The app by far is the key to easy selling on Poshmark. Just follow the step-by-step instructions to get going.
Easy Shipping
The shipping is straightforward, as they do a flat rate shipping of $6.79, and the buyer pays this.
You can print a shipping label from the app and ship Priority Mail via USPS. And you should also know that you can only ship in the United States.
Flexibility
The app allows you to work from home and to work when you want. It is up to you how much you sell, how much you interact, and if you want to create a following of buyers by linking your social media.
Cons
Simplicity comes at a price. As I learned how to use the app, I also learned how to become pricing savvy.
Poshmark’s Fees
Embracing simplicity, Poshmark’s fees are straightforward. For sales under $15, they take a flat fee of $2.95, so if you sell a dress for $14, you’ll pocket $11.05.
If the cost of the item is higher than $15, Poshmark takes a 20 percent cut. So imagine selling that same dress for $16; you’ll pocket $12.80.
Once your sale has been delivered and received by your buyer, the earnings from your sale are yours.
Still, I check other selling platforms before posting to see where I will get the most bang for my buck.
Poshmark Favors the Buyer vs Seller
The way Poshmark is set up is really geared to the buyer. If the buyer happens to be unhappy with your item for whatever reason, they can open a claim and return the item to you.
Another downside to using the app as a seller is that you can’t get paid until after the buyer receives your item and “accepts” the purchase.
The buyer has three days to do this. Poshmark then releases your funds on the fourth day, and you have the option to release the funds or spend it in the app.
This means you actually don’t get the money until the buyer receives the item and marks it as accepted on the app. It’s a long waiting period, especially if your item gets lost or delayed by USPS.
Let’s say the buyer isn’t happy with the item, for whatever reason. They can use this three-day window to contest or return the item, in which case you won’t get paid.
Not the Best Option for a Store
If you plan on selling a lot of items and want to form a business around selling gently used clothing, Poshmark probably isn’t the best platform because of the high commission fee of 20 percent.
You’re probably better off starting your own e-commerce store using a site like Shopify.
Socially-focused Means Lots of Time
Customers can post questions and comments directly on the item’s page. So there can be many questions, which can take up a lot of your time to answer.
While there’s nothing wrong with answering customers’ questions, constant pinging isn’t an ideal situation either.
I’ve heard of sellers complaining about having to answer tons of questions about size, color, etc., but resulting in very little buying.
The goal of selling is not to have it take up too much of your time since, as they say, time is money.
Is Poshmark legit?
Poshmark is a legit company that has been around since 2011. In fact, they have several great Poshmark reviews on multiple platforms that you can see below.
| Website | Rating | Number of Reviews |
| Apple App Store | 4.8 out of 5 | 489K |
| Google Play | 4.6 out of 5 | 116K |
| Better Business Bureau | 3.0 | 2,408 |
“I have bought dozens of items on Poshmark and have always had a great shopping experience. Shipping is quick and the sellers are always so nice and helpful!” – Sara C.
“So disappointed in Poshmark!! I bought a sweater to replace a sweater I already had. The sweater was advertised using the Sarah Pacini advert plus the item number. What I received was so clearly not as advertised, but the Poshmark team denied my claim.” -Beth
Poshmark Alternatives
Sites like Mercari help you sell or buy apparel, toys and collectibles, and sports and outdoor items.
As a seller, you’ll pay a 10% commission plus a 2.9% + $0.30 payment processing fee. Buyers can process customer returns through Mercari as long as they haven’t already rated the seller.
Related: Poshmark Vs Mercari: Which is Better?
Poshmark Review: Final Verdict
The Poshmark app offers buyers the ability to get great items for a good price, and sellers can make money somewhat quickly.
If you are looking to add to your closet or clear out your closet in a fun way, I recommend Poshmark as a solid option.
I absolutely LOVE Poshmark as a buyer. I’ve purchased several items and other than jeans which were listed the incorrect size, every item has been exactly as described plus I’m saving money compared with buying it at full price. I just donated the jeans that were the wrong size. For buyers who complain that the item is not in brand-new condition, please do not forget, you’re purchasing used items!!! If you don’t like the condition of the item, don’t get it on Poshmark!
I am so mad at poshmark that I am actually considering closing my account with them! I was looking for a small wallet to buy & I found what I thought fit the bill so I bought it because the title of the item was “bi-fold leather wallet” so I thought I was safe. When it arrived it had nowhere to carry any money! No coins, no bills. So I disputed the purchase saying that it was not as described. Clearly it is not a wallet. It is a card carrier. The response came back negative for me! So now I’m stuck with a $30 card carrier that I don’t want! Who makes these decisions anyway?!? And clearly it was not in the buyers favor!(mine). I’m still ticked off about that!
I have been selling on line since 1999. My sales throughout have been very good. I would suggest the following:
1. Write accurate descriptions.
2. Follow the rules concerning labels, shipping, and be truthful
3. Take good photos, and make sure you take advantage of all the photos allowed.
4. Be Patient.
5. Price-Price-Price accordingly. You have clothes that for whatever reason you need to sell. They are not making money hanging in your closet or sitting in your dresser. Selling 20 items for $15., is far more realistic than trying to sell one for $300.
This is just my personal opinion, and it works for me. I do not have a crystal ball that would see into the present, past or future. Caveat Emptor. There are no guarantees that just because you think your items will sell, that they will. Law of averages. In my humble opinion, I believe that if you are motivated, ethical and patient, it is worth the effort.
Dinah
Unfortunately, buyers are ONLY interested in named brand stuff…and even then…way low offers. I did sell a pair of Nike cheer shoes my daughter wore hand full of times making about $14, a Northface kids jacket , making $16 and a Victoria Secret silk nighty making about $7. The rest of my stuff from the Loft, Old Navy, some Nike, Victoria Secret, Pink…. sat and sat and sat even after numerous reductions…at some point it isnt worth the hassle b/c you might make $2. The ones who do very well scour resale shops for name brand purses etc and resell online. Seems like an awful lot of time spent. You have to figure your hours spent shopping and determine what your hourly wage is for that. I use Amazon a lot…and familiar with their purse product lines. There are sellers on Poshmark claiming boutique status, selling as boutique items the got at Amazon for $38 trying to resell for $90. I also wonder about people selling what they claim to be new w/tags…many many many named brand Michael Kors, Kate Spade, Coach etc purses. Where the heck do they get that kind of volume and they are not a department store?? So be careful…some are scammers or I believe items are probably stolen.
Poshmark can definitely be a little complex to use and it can be a hassle as most people are looking for cheap deals on name brands! Good for you for selling and make a little bit of money, however! Definitely is important to watch out for scammers! If you have any issues, you can contact Poshmark to see if they can handle situations like that!
I think that’s a really unfair assessment. Obviously you have not ever worked in the fashion industry! I just purchased an entire rack, over 40, brand new with tags Michael kors $200 sweaters for $19 each at Ross department store; specifically for resale. I have also done buying trips in the garment district of Los Angeles and purchased boxes full of authentic designer items at great prices for resale. I have been selling new with tag items on ebay for over 20 years. I have just discovered poshmark and absolutely love it. To say that someone who carries many items that are new tags is a thief… I don’t want to use the word, but you’ve forced my hand…it just sounds ignorant!
Do not use Poshmark! I ordered a couple of items from a seller, one of which was a pair of shorts. The seller said the shorts were a size 27. When I got them they did not have a size marked on them and were obviously at least three sizes smaller. I asked Poshmark to review the order so I could return the item. I sent pictures of the item next to a true size 27 waist and it looked like little kids shorts they were so small in comparison. They got back with me and said that the item did not meet return policies and that brands all fit differently. Do not order from them. They do not stand behind the products they allow to be sold on their site!
I’m sorry you had a negative experience with them. Thanks for posting about it.
I use Poshmark to sell my gently used clothing and it helps offset my clothing costs. I don’t think it is suitable for producing substantial income, but it helps save money. I also buy second hand clothing from Poshmark and other places both online and in my community to save money and to minimize waste. I have had mostly good experiences with Poshmark, but I have had a few bad experiences as well. Overall, the effect has been money saving. It takes a little effort and time, but it is better to get a few dollars for a gently used unwanted item then to throw it away. By using Poshmark, and also donating to my local charities, my goal is to feel good about my stewardship of resources, both my own financial resources and also the natural resources that are used to produce the items we all use daily and often take for granted. It’s not all about the money for me. There is good and bad in everything. It just depends on what you choose to focus on.
Thanks for sharing the good experiences you are having with Poshmark. I think you are right that there is good and bad in everything. Some will have good experiences and continue to use it, others may have a bad experience the first time and give up on it immediately.
Poshmark is terrible. I purchased a pair of “new” sandals and when I received them, I tried them on and they hurt the bottoms of my feet! They were terribly made. They are telling me I bought the wrong size. Come on! I am not stupid! No wonder she got rid of them. I tried to return them and they would not accept them. I am posting BUYER BEWARE on several sites. They have terrible customer service and no return policy. I have filed a dispute with my payment company as well.
I’m sorry to hear of your trouble with Poshmark. Thank you for posting your experience here.
I’m a new seller to Poshmark. Does anyone have any opinions on whether or not I will have success, or should I go to Ebay?
Do you have any suggestions on a good site other than Poshmark? I need cheaper commission rates!
We have a post titled, “24 Best Places to Sell Clothes Online for Cash”. Check it out. You might find what you’re looking for! 🙂
I am a seller on Poshmark. Poshmark is definitely in favor of the buyer. I have found that when ever a case is opened against me, for whatever reason they rule in favor of the buyer. I sold a brand new Dooney and Bourke Bag, and the buyer said they smelled smoke. They were told to return it. I am searching for a new site to sell because of the 20% commission. It really hit me when I sold a $600 fur and only received $480. ????
I’m sorry you are not having good experiences on Poshmark. But, you are correct that there are other places you could try. I hope you have better luck with them. Thanks for sharing.
Jessie – we have the same experience and I totally love using Poshmark to resell my slightly used clothes. I follow a few Poshers in YouTube that gives valuable tips on how to be successful in selling through Poshmark. I am a big fan of Poshmark and I understand the fact that whatever platform you use doing e-commerce business, you will still get negative feedback and bad experiences here and there. Though I sell on Ebay, I highly prefer Poshmark. 🙂
Thanks for sharing your positive experience with Poshmark. It just shows that you are absolutely correct! some people have negative experiences, but there are positive ones as well.
If you sell on Poshmark as a boutique, how do you handle the taxes etc. at the end of the year for your earnings?
KC
Your best bet to get that answered accurately is to check with whoever prepares your taxes.
I love Poshmark! I make around $400-500 per month. I reserve Saturdays to photograph and list all of my new items and I spend at least 30 minutes a day not only selling my products, but also sharing others’. This increases your visibility and the sellers you shared would, in turn, share your items. I have about 25,000 followers and I’ve been doing this for almost a year. Price your items competitively. If I’m looking to sell a pair of jeans for $25, I list it at $28 and then when someone likes it, I give them a 10% discount, which equates to $25. Both parties are happy. I always print labels provided by Poshmark. You guys, read the instructions first. This is the only way Poshmark can know for sure that your package got to its destination. It really just takes 5 minutes of research and common sense. It’s helped me pay off my student loans, so I’m grateful.
That’s great that Poshmark is working well for you! I do think you are right that in order to be successful it helps to read the instructions and rules first before posting items for sale on a site.
Awesome! Great job
What you don’t tell people is that you spend a lot of time photographing and taking measurements of garments. Then, of course, creating an item description. You price your items and most times you wind up marking them down and selling for a lot less than you thought you would get. Your items sit there posted for months on end. I “worked” the Poshmark seller thing and it’s a waste of time and money. After major time spent posting, photos, etc etc, then the packing and the thank you notes they expect you to send with the items, any person will soon come to find you are not paid fairly and can’t make a living or even much of any money consistently. You could sell an item for $30 on Poshmark and have spent over two hours in posting, photos, measurements, response to buyers, marking down, packing, writing thank you, and driving to and from the post office. Then, Poshmark takes their cut and what do you have left? I’d love to see your sales record if you think this site is worth it. After 8-9 months, I made a total of $500. It was a total waste of time. There are people selling items for $10 and less. There is no way in the world getting $5 to $10 for an item is worth your time or effort.
Thank you for sharing your experience and thoughts about this. We appreciate your comments.
I definitely can’t agree with you anymore. I began selling on Poshmark less than one month ago and already feel really upset. I listed my clothes which are in perfect condition at prices way lower than other sellers, but the buyers are just never satisfied. They keep asking you for freaking low prices. I didn’t make any profits, instead I lost a lot on my perfect condition brand and popular clothes. I’ll rather keep them instead of selling them if they can’t be sold at a reasonable price. This is really crazy. People just want everything for free. I’m welcome to price negotiation but just not like this. Too terrible!
I am so glad I read all of these comments. I have a closet full of designer clothes and actually considered selling them through Poshmark, but now I wouldn’t dream of doing business with this company. I’m so glad I dodged a bullet!
Sydney
That’s why we post both the feedback we receive. It helps our readers decide for themselves. I hope you are able to sell your items for a good price.
Stay with Ebay. I just had the worst experience trying to return an item which was falsely advertised. Now I’m trying to get a Posh account, which seems to be another fiasco.
I’m sorry you feel that way about Posh. However, I do wish you more luck with ebay. Thanks for your comments.
I had a bad transaction through Poshmark.com and a bad seller who sold me rain boots which were defective and leaked and were peeling at the seams. I took pictures of the item and filed for a return the same day I received them, using Poshmark’s online system. I was denied my claim based on false trumped up charges and false allegations, all which could be proven false by the date and time of the delivery, and the time the photos were uploaded. I contacted my bank and filed a claim with their claims department sending them the pictures of the defective item. The bank was horrified about the scam and very sympathetic to my cause and allowed me to file for a reversal of the funds. The bank gave me a temporary refund for the amount of the item ($42.49) while they proceeded with their investigation.
When the bank contacted Poshmark, they falsely alleged they had given me the refund, using a different refund amount of a different item that they had, in the past, refunded me. Then they had the money that I had received from the bank for my claim removed from my account.
I contacted the bank and explained that there were two different transactions: one for $35.99 on Jan 16th, that I had been refunded for by Poshmark, and the $42.29 item purchased on Jan 14th that I was not refunded for. The Bank Rep said “yes I can see there are two different transactions, and the dates of purchase and the amounts differ. So, Poshmark basically lied to the bank and said they gave me the refund when they did not, and pulled up a different refund and gave the bank that amount which was then withdrawn illegally from my account. The Bank Rep said, “don’t worry we will get you your funds back and continue to investigate your claim.”
It is pretty serious when Poshmark attempts to defraud it customers by giving the bank erroneous information about different transactions in order to steal from consumers!
I’m sorry you are going through this. Sometimes it does take a while to prove your point and much investigation and proof to get the issue resolved. I hope you stick with it and get your refund.
If you have any question, don’t bother. Poshmark’s customer service is an unreasonable liability from a buyer AND seller viewpoint. They have no direct customer service. Your only option is to email them and wait. If you don’t get a helpful response, you have to wait again for another reply. They say email allows them to keep better track of issues, but my last 2 emails about website or technical issues went unanswered for almost a full week. I’ve also alerted Poshmark to numerous fakes that I absolutely knew were fakes (SO many things were wrong about them). They often failed to pull the listing and, when I’ve been able to identify victims and reach out, those victims have told me Poshmark essentially said, “tough luck.” It doesn’t matter that they were the unwitting victim of a fake that Poshmark knew or should have known about. If it’s outside of Posh’s little window, you’re stuck with the counterfeit (regardless of the legal issues with distributing fakes). It actually took a customs complaint to get a large block of fakes finally pulled. Poshmark has raised almost $160 million in venture capital and has apparently spent $0 on customer service… don’t feed this machine!
Thank you for your comments.
I’ve read all the comments and I am concerned. I found a 10k solid gold bracelet that I would like to purchase, but I am concerned it will be fake when I receive it. What assurances can you give me?
Well, it is not up to us to give you those assurances. I would ask that question of Poshmark before you buy it. I wish you luck.
My wife ordered a pair of sneakers as a gift for me. They were supposedly delivered while I was at work. I never got the package. The neighbors know nothing about it. Never EVER in 5 years at this address has ANYONE lost or not received a package. I never accepted the order on the app since it was never recieved. I reported it well within Poshmark’s terms. It took them a week to basically tell us we are on our own. It’s UNBELIEVEABLE. My $142.00 went down the drain. It was the worst experience with online shopping in my life. This is exactly why people are wary of 3rd party seller sites. I WILL TELL ANYONE WHO WILL LISTEN TO FORGET ABOUT POSHMARK.
I am sorry you had a negative experience with them. Did you check with the freight carrier? Perhaps you could fill out a claim with them? It may not change your views about Poshmark, but maybe you can get some, or all, of your money back. I wish you good luck if you try to pursue it further as also with any future online purchases.
I had a bad experience on Poshmark and swore I would never buy again. Although I was specifically looking for something to go with several items and couldn’t find it, I searched Poshmark anyway. Of course, in the mean time I found 8 different things and I purchased them all and love them!
I’m glad to hear your next experience with Poshmark was better than your first and that you didn’t give up due to one bad experience!
Poshmark disables accounts for bad online reviews. Just FYI (read the terms and agreements). That seems super sketch, right? Also, when you google all the Q and A’s, they are answered by Poshmark. But I really don’t care…be forewarned: I sold a designer piece. Poshmark doesn’t have a return policy UNLESS the item is damaged.
The buyer got the item and then, 6 days later (after a long holiday weekend) decided to open a claim right before the money transferred. She destroyed the item and Poshmark accepted her claim. Now, as a seller, I’m out the money and the designer item. This is a true story everyone should be aware of.
I’m sorry to hear of this. Did you let them know your side of the story? If that doesn’t help, perhaps you can post something to their Facebook or Twitter. Sometimes putting it out there publicly will get you a response. Thanks for commenting about your negative experience.
This was absolutely the worst buying experience I’ve ever had. I don’t see how they’re still in business. Don’t be fooled–yes, the buyer can post feedback on the seller. But the ONLY feedback you, the buyer, can ever see when thinking about a potential Poshmark seller is the 5 or highest rating. Only the seller can see anything less than that! So, when you look at a seller and see that he/she has excellent ratings, it’s meaningless. (Poshmark says buyers can check how many total sales a seller has and compare how many excellent ratings the seller has, but if that information is available to buyers, I never saw it).
So the first purchase I made was for a pair of little boy’s boots. The picture wasn’t detailed enough for me to be able to tell that the boots were suede and FILTHY! If I had seen them on a thrift store shelf, I wouldn’t have even picked them up. The seller had the nerve to sell them to me. The total with shipping was $33.00! Then, I found out I had a window of time to file for a refund and I missed it, so I was stuck with them!
Out of 7 pairs of cowboy boots I bought for my grandchildren, 4 were not as described. Not even close! The sellers are dishonest and when you try to resolve it (you first have to try to communicate with the seller about it), I would get SCREAMED at, via messaging, for it. These were not minor things. They were for boots being advertised as “all leather” when they were vinyl; boots being advertised as a child’s size when the pair was really an adult size; and in “excellent condition” when the leather (or vinyl?) was scraped off. NEVER buy anything on Poshmark! The sellers are scammers!
It’s too bad you had such terrible experiences with Poshmark. I am curious, though, about why it took so many transactions to find out you did not want to go back to them again? It sounds like you could have stopped dealing with them sooner and saved a little grief and money.
I wish I had an answer that would solve everything, but I don’t, other than to try a different site next time.
Poshmark is AWESOME! I am a fairly new seller and buyer (as of August 2018), and have had nothing but great transactions from each perspective! I have bought at least 20 items from various sellers, have never had a problem yet, nor have I experienced a long wait period to receive my purchases. As a seller, I am actually kicking butt! In just a few weeks , I have made a bit over a few hundred dollars. I love how simple Poshmark is for the seller. Just take a photo, list your item , share/follow/party, then repeat, repeat, repeat. THEN the sales begin rolling in. All you do is open your email, click on the shipping label, and print it. Then, of course, package your item (with care and regard), drop it at USPS, or schedule the USPS to come to your address to pick the stuff up for you. Its pretty darn simple. I am not a person who favors change too much, or progress (as far as technology goes, anyway) because I like to keep things simple. Like Windows 7, for instance! LOL! I like things to be as fundamental and easy as possible because it’s hard enough just being a mindful and emotional human being these days as it is. So, I appreciate the functionality and ease of selling on Poshmark. Buying on Poshmark is like eating cake (and cake is always your favorite). What could be easier? Selling takes a bit of effort, as far as maintaining an active closet and putting (keeping) your items towards the top of the heap. But, it isn’t rocket science or hard physical labor.
I love Poshmark from a buyer standpoint, and super, super, SUPER, love LOVE Poshmark from a seller standpoint. It’s a great app and a great marketplace. As with anything in our civilized society, there will always be a few bad apples here and there. But, overall, Poshmark is a great and fair platform for both buyer and seller.
That’s great to hear that you are having such great success with Poshmark! I hope you have continued success with it. Thanks for your comments!
I like Poshmark, but they take to much time for shipping – around 7 days and more. Also, there is no international shopping – only in USA. Ebay is better.
Thanks for your comments and opinions. While I’m sorry you do not love Poshmark, I am glad you have found, and like, Ebay. I’m glad it is meeting your needs.
This is not worth it! It’s a ripoff! Do not sign up for Poshmark. I recently had an issue where a seller sold me garbage for a high price. I was out of town, so I did not open my package until 5 days later. After 3 days, apparently, they can’t help you out. They just give you a $60 credit, which is waste because I would never shop on this site again. The seller has had no repercussions whatsoever. Poshmark is not for the consumers.
I’m sorry you had a bad experience as a buyer on this site. But it sounds like they were trying to make it right with credit. Of course, it’s totally up to you whether or not to try again. Perhaps you were unlucky enough to get a bad seller and the next experience would be better.
So, you didn’t follow the rules and now you’re angry. The three days policy is clearly stated, and you had the option to delay your purchase. Perhaps communicating with the seller to delay shipping may have worked. Your lack of attention to detail is quite evident in your post as you mean “CAN’T help you out”, “repercussions” not “reproductions”, and “whatsoever” not “what so ever”. It makes me think you are a little more at fault than Poshmark. I’m just sayin’.
I just read what you replied to someone else. I followed their return policy verbatim and totally have been burned which is what has happened to this lady as well. At least she got a credit. I haven’t gotten even so much as a reply!
We sell on Poshmark and it’s been a good option in addition to eBay. I think their platform could be a little easier to use, as it feels like Poshmark has outgrown the interface, but it’s easy to list and sell overall.
I agree. They could use a facelift to make it easier to use.
I sold my Hermes Apple Watch Band on September 19, 2018 and shipped it overnight using a tracked Fed Ex package. Because I did not use the shipping label provided by Poshmark, they canceled the order and are refusing to pay my portion of the earnings. I attempted to contact them through the only means you are able to contact them (I’m thinking that this is due to the numerous complaints they must receive), which is a short contact form that is submitted to them. You receive an automated response thanking you for your email and to let you know that they will be in touch soon. NOPE, sorry, I have emailed them over 20 times since October 5th, 2018. It is now October 30th, 2018 and I still have no response at all from Poshmark Support. They will not acknowledge me at all. The buyer even contacted them and let them know she received the item, but still nothing. The buyer states that when the transaction was canceled the first time, her funds were returned. They asked her if she would like to repurchase the item so that it will show as sold again vs canceled, and she told them yes. They have kept her payment and refused to pay me my portion of that sale.
Unfortunately, it does explain that not using the label can result in a delay or loss in earning. It’s in the FAQ section of the website. I am sorry you had a bad experience. I hope you have better luck selling your items in the future should you do so using them or any other site on the internet.
Lora, thank you for letting us know about your horrid experience with this outfit. I’m certainly taking my business elsewhere. Have you called the attorney general’s office in your state? If not, I hope you’ll consider doing that. You should be able to find out if you have any recourse or not.
Poshmark is an absolute nightmare. I tried to return some bogus shoes and no one will contact me. I was able to get ahold of seller who I only know as “bingj93” and he has now blocked me from any further communication. DO NOT use this site.