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7 Comments

  1. Stay away from Decluttr. I ordered an iPhone from them that arrived locked. Decluttr kindly said they would send a return label so I could return it. Decluttr would not give me a refund till they received it and would not send me a replacement while I was shipping the locked one back. Decluttr also didn’t send the return label. I called back and finally received the label. I sent it back. It was received by them, but they claimed it hadn’t been received. When I sent them a screenshot of the USPS delivery, Decluttr said refunds are processed within 3 business days. It has now been 8 business days and I still haven’t received the refund. I called several times today and after the recorded greeting the call is dropped.

    My experience with Decluttr has been the absolute worst I’ve ever experienced with an online retailer. Find some other source for your used phones.

    • You could also try emailing them or contacting them by regular mail – just go to their terms and conditions page on the website and click, “our details and company information”, to get the address. Another idea is to report them to the Better Business Bureau or try to contact them through Facebook or Twitter.

      I’m sorry you’re having trouble with them and I hope you’re able to get the issue resolved shortly. Thanks for your comments.

  2. I found your blog very helpful! It is very hard to get the best places for buying used cell phones. I also want to buy a new phone, but due to a financial issue, I have decided to buy a used phone instead of a new one. My friend suggested I trade in my old phone towards another upgraded phone at Recell Cellular. I will also check these websites for the best buying.

    • I think it’s great that you are buying used and also checking around to find the best deal and the right phone for you. Good luck.

  3. I have read your full post; this is really nice post and nice information too. Thanks for sharing such useful information.

    • Glad it was able to help!

  4. I am wanting to get rid of my LG5 phone for it does just what it wants to and i have paid too much for this darn thing so i am trying to sell it and i will be buying me a iphone 8 for sure.

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