Survey Junkie Review: Is it a Scam or Legit?

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Getting paid for your opinion sounds amazing, but it can be difficult to find a survey company that you feel comfortable working with.

Too many survey sites will ask you to pay money in order to find a survey to take. It is a very common scam that people fall for every day.

A good rule of thumb is to never pay for an opportunity to make money. You should never have to pay to apply for a job or take a survey.

If you are paying for something along those lines, then it is likely a scam. Continue reading our Survey Junkie review to see if this online survey site is for you.

survey junkie logo small
Overall Rating


Survey Junkie provides an easy way for you to bring in extra money just for answering some questions. They have a Trustpilot score of 4.5/5 and an A+ rating with BBB.

  • Ease of Use


  • Options


  • Payout


  • Reputation



  • Reputable survey company
  • Easy to use
  • Easy to cash out



  • Only two ways to cash out
  • Not a full-time job

Scams are scary and nobody wants to fall for one of those. Based on the fear of getting involved in a scam, some people avoid capitalizing on legitimate money making opportunities.

For example, many people are scared of getting caught up in a survey site scam. However, there are some legitimate survey sites. I took a closer look at Survey Junkie to determine whether or not the company falls into the scam or legit category.

What is Survey Junkie?

Survey Junkie is more than just a survey company, it is a well-known market research company that was created back in 2011. 

The company also has over 4 million members, which means many people are taking advantage of this opportunity.

The company basically provides direct survey opportunities you can complete in your spare time which in turn, helps to facilitate communication between brands and their consumers.

You will not get rich overnight taking surveys however, this may be another way of making money.

As a member of Survey Junkie, you would have access to survey opportunities and be a part of helping brands make better products.

Not only would you be putting extra cash into your wallet, but you could be helping your favorite brands create a product that has more value.

In addition to the automatic direct survey opportunities, you can also sign up for third-party panels. You would not have to sign up for this option unless you wanted to, but it can be a good way to make a little extra cash.

survey junkie how it works

Is Survey Junkie Legit?

Yes. In short, you can trust Survey Junkie to help you make extra money through surveys. The company is a trusted name in the survey world. You should feel safe trusting Survey Junkie.

I signed up for the company and took part in multiple surveys in order to receive a PayPal cash out. Nothing shady happened at all and I feel very comfortable recommending this great website to you.

The company is not even slightly shady. According to the Better Business Bureau (BBB), the company has earned an A+ rating based on their years in the business.

As with all businesses, there were some customer complaints but they seemed to be resolved in a timely and satisfactory manner.

Trust Pilot gives Survey Junkie 4.5 Stars.

All of the signs show that Survey Junkie is a trustworthy business with a solid presence in the industry.

In addition to a great track record, you have the option of reading a detail privacy policy that outlines exactly how Survey Junkie operates and what is expected of its members.

If you violate their conditions, then your account will be suspended. Just follow the rules and you will not have any problems.

survey junkie trust pilot

What are the Highlights?

You really just want to know if Survey Junkie is worth your time.

I think it is, so let’s go over the high points of Survey Junkie.

After you go through the painless sign-up process, you can easily start reaping the membership rewards.

The absolute best part of Survey Junkie is that there are so many available surveys. I have participated in many different surveys through many different companies.

Through that experience, I have found that the hardest part about earning extra money through surveys is simply availability. Of course, that is after finding a legit company!

Many survey platforms just do not have enough surveys to satisfy the needs of their members. It is incredibly frustrating and time-consuming to constantly run out of surveys, but unfortunately, that happens with most of the available survey companies.

I did not experience that same frustration with Survey Junkie. I found that there were enough surveys to keep me busy most days.

The few days when there were no available surveys it was not very painful because I had the opportunity to complete so many other surveys the previous days.

Lots of Surveys to Choose From

In addition to the sheer number of surveys offered, Survey Junkie curates the surveys based on your profile.

You will be pre-selected to join surveys that you are more likely to qualify for, unlike other companies where you just have to start the survey in order to find out if you are even remotely close to what the survey maker wants.

survey junkie

Although it is still possible to be disqualified in the middle of a survey, that problem happens much less often because Survey Junkie has pre-screened the available surveys to suit your needs. The value of this cannot be overstated!

It is super annoying to be halfway through a survey and then find out that you not qualified. If this happens to you at Survey Junkie, then you will still receive some points to compensate you for your time.

Overall, the company is great to work with and it is unlikely that it will cause you any major headaches. The website is user-friendly and they have options for you to use multiple devices to take surveys.

If you ever have any questions or problems, then do not hesitate to reach out to customer service. I found that the team was very responsive to questions I had along the way.

Are You Eligible to Join?

Survey Junkie is only available to residents in certain countries which include the United States, Australia, and Canada. Other than this residency requirement, the only requirement is that you have to be 18 years or older.

How to Sign Up

It is easy to get started with Survey Junkie. All you need to do is create a profile on their website. It only took me a couple of minutes to work through the profile setup.

The site will ask you some basic questions about you, your household, income, and your life in general. It was easy enough to answer these questions without giving away too much personal information.

After you complete the profile, you will have access to an available list of surveys and Survey Junkie will start sending you emails about surveys to take.

survey junkie

How to Use Survey Junkie Effectively

Now that you know Survey Junkie is a legitimate way to make extra money online, you probably want to know exactly how Survey Junkie works and how to maximize your earnings in your free time.

Complete Surveys

The surveys are available on Survey Junkie’s easy to use website. You can either access the surveys through the website or through a link sent to you by email.

In order to maximize your earnings, I would check the website regularly because sometimes the good surveys get picked up quickly!

After I signed up, I noticed that I received many survey offers right away. After going through and completing a few of them, I ran out of surveys to take. I came back a few hours later and there were already more surveys for me to take!

Over the course of a couple of days, it became clear that the best way to find a survey was just to check back on the site often. Most days I was able to take multiple surveys, but there were one or two days that I could not find an available survey.

It is important to jump on survey opportunities as they come up. Although there may be more surveys coming, you should always complete the available surveys when you check in. Otherwise, you are just letting points (and dollars) pass you by.

Many people know how great Survey Junkie is so sometimes the surveys can fill up fast. Don’t wait to take a survey, just do it right away!

Join a Focus Group

Although I have not the opportunity to join a focus group yet, I have heard they are a great deal. You get the chance to give your opinion in a less formal setting and make money faster in the process. If you have the chance to join a focus group with Survey Junkie, then take it!

Earn Points

As you take surveys and participate in focus groups, you will start to accumulate points in your account. You will need to accumulate at least 1,000 points before you can cash out. 1000 points are equal to $10.

survey junkie

How long will it take you to cash out? That really just depends on how many surveys you are able to take. When you first sign up you will receive 25 points just for showing up.

The surveys all have an assigned point value. Most of these surveys are valued between 20 and 200 points, but occasionally surveys can be worth more points.

After you take the survey, your points should appear instantly. If they do not appear within 24 hours, please contact customer support. The helpful team will be able to assist in getting your points where they belong.

Remember to jump on opportunities as they arise! If you take advantage of survey opportunities, then it will not be too difficult to hit your first 1,000 points.

It took me about two weeks of taking surveys on a very irregular basis to see my points equaled over 1000, but again it will really just depend on how many surveys are available for you to take. If you are willing to check in more often, then you will likely hit you 1,000 points sooner.

Another thing to note about the points is that they won’t expire. You just have to take at least one survey every 12 month period in order to keep your account active and your points. If you forget to take surveys for a year, then your points will vanish.

Cash Out

It is easy to earn the points and it is even easier to cash out. But does Survey Junkie pay?

The payout threshold for Survey Junkie is extremely low. It is a huge bonus that you do not have to build to 5,000 or even 50,000 number of points before you cash out. 1,000 points is a number that you can achieve in a short amount of time.

The short time frame may help to keep you motivated to reach the payout threshold. Plus, the points you earn can be converted into usable money faster.

You have two options when it comes to cashing out. You can either get an eGiftCard to a retailer of your choice or you can have the money moved to your PayPal account where you can do a bank transfer.

Some of the gift card options include Amazon, Target, and Walmart. All of these gift cards are worth having in my opinion. You will only be able to select a gift card cash out if you live in the United States, otherwise, you will need to stick to the PayPal option.

You can use your points to partially cash out for an eGiftCard option. If you choose the PayPal option, then you will have to cash out all of your points automatically. With PayPal, you can always move the money to your bank account.

So, if you want to cash out some of your points for a gift card and the rest in PayPal, make sure to claim the gift card first. You might be forced to skip the gift card if you select the PayPal option first.


While it is unlikely (or impossible) that you will be able to replace your income by taking surveys with Survey Junkie, that does not mean it is not a worthwhile side hustle.

Survey Junkie provides an easy way for you to bring in a little bit of extra money just for answering some questions. You and your wallet will be happy with this little bit of extra money.


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    1. This post felt like keyword stuffing. It reads like a robot wrote it, and it makes me wonder if it’s just paid promotion.

    2. While I constantly got surveys to take, when I signed in, they were always full – unless you sit waiting for them to come in. Even so, they still tell you, “Yikes, the survey is full, or “ uh oh, you are too late”. It became a waste of my time.

      • I’m sorry to hear that. Perhaps you should try a different site. You might find one that works better for you. On our website you could try one of our survey sites. I wish you luck!

    3. I’ve been doing Survey Junkie for about 6 weeks and have made almost $90- and they do pay! I had an issue this week that told me to contact customer service before I could redeem my points. I contacted them and the next day I was able to redeem them with no problem. It’s a great way to make extra money just sitting on your couch. You definitely won’t get rich, but it’s nice to know it’s there if I need it. Good luck to everyone and happy surveying!

      • Thanks for letting us know of your positive experience with Survey Junkie.

    4. When I joined Survey Junkie I was told I could redeem my points with an Amazon card. But, when I tried to redeem them, they said I couldn’t get an Amazon card, I could only get the money put directly into a bank account, which I don’t want. This doesn’t see right. I’m waiting on a reply.

      • You did the right thing by contacting them. I hope you are able to get the situation resolved quickly. It might also help you to check out their terms and look in the help center to see what their policies are and also look through some of the FAQ’s. That might tell you all the ways you can redeem your points. Good luck!

    5. THIS IS DEFINITELY A SCAM. DON’T WASTE YOUR TIME!! I tried it for a few hours one day, and when I finally reached $10, I attempted to cash out. I tried to cash out via PayPal first, and then with the gift card option. It told me both times that there’s an error. The only way it was going to allow me to “cash out” was through a bank deposit, and no way in hell was I gonna try that crap. I wrote an email to the support team, and 2 days later, when I saw a response in my inbox, I clicked on it and it disappeared. Stay far away!!

      • I’m sorry you had a bad experience. Did you contact them about it?

    6. Survey Junkie has gone off the rails. You seldom get disqualified from a survey until you are at least ten minutes into it. After attempting every day for a month, the closest I cam was a survey I spent 25 minutes on. The survey said I was finished, but then I still got the notice that the survey was filled and I received three points. If you contact them through the help link they just send you a standard reply.

      • I’m sorry you are having trouble with them. That does sound frustrating.

    7. I am so disappointed in them. I’ve been trying to collect $10 for six weeks. 🙁

      • I’m sorry to hear that. If you haven’t already done so, I would try using their contact information to let them know of the difficulties you are experiencing.

    8. I am not sure what’s going on with Survey Junkie the last couple of days. I have used them for a few months and have made some money. I now have around $16 built up and have been trying to transfer the funds to my PayPal account. The response I got was that they were going to contact me to verify my account activity and account information. So, I have emailed them 3 times now, and still received no response. Just now I can’t even sign onto their website. It keeps coming up as an error reaching their site. What’s going on? Are they having problems? I am having trouble contacting them now that I can’t access their website. Do you have any suggestions? Thanks.

      • It might help to contact them on a different device. For example, instead of using your computer, try contacting them through the website on your phone. You might also need to clear your computer’s cache or do a shut down, restart. That sometimes helps too. Good luck!

    9. Don’t sign up for Survey Junkie. They’re cheaters. They let you earn money at first and then stop sending you surveys. I have $12.45 available that I can’t cash out. When I contacted them, they tell me I violated something, but won’t tell me what it was.

      • I’m sorry you are having trouble with them. You could always try one of the other survey sites we have listed in other posts on our site. Maybe you would have better luck.

    10. This is 100% a scam. It took forever to get to a redeemable point level. I tried to redeem points but had to change my password. After doing those two things they locked me out and said I violated their terms and conditions. But, if I disagreed, then I should reply to that email. I did that a week ago but got no response. Do not waste your time! It took ages and ages to get to a measly $10 level because almost every other survey was full or said I did not qualify. I don’t quite get what their game is or how it benefits them unless they are somehow gathering and selling contact information. But, it truly is a massive waste of time and a scam. There is no phone number and no access to customer service other than the “support” email that I used, which has gone unanswered for over a week now. There’s also no mailing address. That stinks to high heaven of a scam.

      • I am sorry you feel you were scammed and thank you for your opinion and comments.

    11. With today’s tech hijinks everywhere, does it seem reasonable for a site to make available “badges of authentication” which could serve as an identifier for the original person and contact involved? Just like a trademark, this would clarify and ensure the line of authority and could be assigned to the single encounter or link fully to follow with the name (ie, identifier). Would a small stamp of validity help to rule out impostors? It could seem to be a practical move.

    12. I took about 75 surveys and got up to $9.10 before the surveys stopped. I have been trying to get surveys to cash out at the $10 cash out limit and there are never anymore surveys available. I got in touch with support and was told it could be up to 7 days for a reply from them. Wow, that’s terrible customer service and a waste of my time. Now they have my information and I get nothing.

      • I’m sorry to hear that you are having trouble with Survey Junkie. Maybe you will soon get a reply and additional surveys. If not, we there are other survey sites. In addition, there are plenty of other ways to make money. Check out the other posts on our site to find more ways you can earn cash and gift cards.

    13. How can I start earning money?

      • Use the links and other information in this post to earn money. We also have more posts about ways you can earn money on this site. Be sure to check them out and I wish you good luck!

    14. I too was told I violated something but never could find out exactly what I did wrong. I had been taking surveys for them for some time. I have a balance sitting in my account but cannot cash out because it is just under $10.00. I have sent several emails to them since last May and still did not get any answers to my questions. Is this a regular thing with this website – they let you earn x amount of dollars and then cut you off at the knees saying you violated their terms. I have never had this problem in my history of doing surveys for other websites. I feel violated by this survey site.

    15. I want to do survey junkie. Can you please tell me how to become a member?

      • You can click on the link in the article to sign up!

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